FREQUENTLY ASKED QUESTIONS

What You Need To Know About Travelling to Thailand

Whilst Thailand is open for quarantine-free travel, there are a number of things you need to consider when planning your trip. Our Client Support team is here to answer any questions on 1300 000 633. In the meantime, we encourage you to read through our FAQs to learn more.

Surgery & Covid 19

What documents do I need to enter Thailand?

For travellers fully vaccinated against COVID-19 you will need to meet the following entry criteria:

  1. Proof of Vaccination | You’ll need proof that you are fully vaccinated against COVID-19 for at least 14 days before your departure to Thailand.
  2. Thailand Pass | You’ll need to apply for a Thailand Pass at least 7 days before your travel date.
  3. Travel Insurance | You’ll need proof of a mandatory COVID-19 Insurance policy and Certificate of Insurance, with coverage of no less than US$10,000.
  4. Valid Passport | You’ll need to have a passport with at least 6 months of validity at the time of your departure.

For travellers unvaccinated against COVID-19 you will need to meet the following entry criteria:

  1. Proof of a Negative COVID-19 PCR Test | You’ll need proof of a COVID-19 PCR test taken within 72 hours before travelling to Thailand.This documentation is to be uploaded via the Thai Pass system.
  2. Thailand Pass | You’ll need to apply for a Thailand Pass at least 7 days before your travel date.
  3. Travel Insurance | You’ll need proof of a mandatory COVID-19 Insurance policy and Certificate of Insurance, with coverage of no less than US$10,000.
  4. Valid Passport | You’ll need to have a passport with at least 6 months of validity at the time of your departure.

We’re Here To Help
The CosMediTour Client Support team is here to help support you with all of your Thailand travel arrangements.

Do I need to be vaccinated?

No, both vaccinated and unvaccinated travellers can enter Thailand.

IMPORTANT TO NOTE

  1. To avoid hotel quarratnine, unvaccinated travellers must upload a negative COVID-19 PCR test within 72 hours before traveling to Thailand via the Thailand Pass system.
  2. Vaccinated travellers must show an International COVID-19 Vaccination Certificate (ICVC) to officals at the airport to prove you’re fully vaccinated. For instructions on how to get an ICVC visit your relevant country travel advice platform below. 

Australia | New Zealand | Singapore | UK | UAE | USA | Canada

Is travel insurance mandatory?

Yes. You need to have insurance that covers COVID-19 medical costs up to a minimum of US$10,000 for the entire duration of your stay in Thailand.
If you are travelling with children, they will also need to be covered by insurance. Look for insurance coverage that covers the cost of the treatment and any other medical expenses associated with testing positive for COVID-19, including in-patient hospitalisation.

We recommend you do your own research on insurance providers and carefully read the product disclosure statement to ensure it meets your criteria. Alternatively, seek assistance from an accredited travel agent. One provider of COVID-19 coverage is AXA Thailand

Where can I get a Thailand Pass?

To apply for a Thailand Pass Visit:
https://tp.consular.go.th/

You will need the following information ready to apply for your pass:

  1. Passport | A photo of your passport information page & your passport number
  2. Vaccination Certificate or Proof of a Negative PCR Test Taken 72 hours before travelling to Thailand | A photo of your COVID-19 Vaccination Certificate, plus vaccination type and dates OR documentaion of an accredited travel PCR test result.
  3. Travel Insurance | A photo of your Certificate of Travel Insurance & the policy number


How long does it take to approve the Thailand Pass?
If you meet all requirements it should take 3-5 working days to process your pass. However, travellers are strongly advised to allow at least 7 working days.


I’m having trouble with my Thailand Pass application. Where can I get help?

Try your local Thai Embassy.

What happens if I test positive to COVID-19 in Thailand?

If you test postive for COVID-19 whilst you are in Thailand:
You will be required to remain in your hotel room while the local health authorities determine the next steps. Contactless in-room dining will be available to you during this time – alcohol and external food delivery won’t be permitted. As you await the next steps, connect with your travel providers and your CosMediTour Client Manager to reschedule your trip and/or surgery as required. Whilst assessment of each case is individual, in most instances:

If you are asymptomatic: 
You will be relocated to a Quarantine Hotel facility (known in Thailand as a ‘Hospitel’) where you’ll be required to remain in your room.
Generally, these facilities are 3+ star hotels with supervising nurses on duty.
Your stay will be approx 5-7 days and you will be required to undertake a chest x-ray to ensure there are no lingering symptoms and produce a negative PCR test result before you are permitted to leave.
Your mandatory COVID-19 travel insurance will cover the cost of your stay and any care you receive in the facility. Please note, even with private health insurance, you cannot choose which facility you are assigned, as this is in the hands of the local health authorities.

If you are symptomatic:
You will be admitted to an actual Hosptial to be cared for and to isolate. The duration of your stay will depend on your recovery time and you will be required to undertake a chest x-ray to ensure there are no lingering symptoms and produce a negative PCR test result before you are permitted to leave.
Your mandatory COVID-19 travel insurance will cover the cost of your stay and any care you receive in the hospital. Please note, even with private health insurance, you cannot choose which hospital you are assigned, as this is in the hands of the local health authorities.

Where can I find up to date information on travel restrictions?

Countries around the world are constantly changing their COVID-19 rules around travel, so for the latest updates, visit your relevant country travel advice platform: Australia | New Zealand | Singapore | UK | UAE | USA | Canada

Should I book my flights through a Travel Agent?

We recommend booking your flights through an approved Travel Agent.

With a wealth of experience, a Travel Agent will get where you want to go and will be there to provide timely, professional guidance along the way.

CosMediTour has a preferred travel partner with significant experience in Medical Tourism travel. Simply ask our Client Support team for details. 

IMPORTANT The information on this website is intended to provide a general guide only. It isn’t intended to be, nor should it be relied on, as a substitute for legal or other professional advice. Clients need to take responsibility for their overseas travel decisions and should obtain any appropriate professional advice relevant to their particular circumstances. Whilst care has been taken in the preparation of this content, CosMediTour does not guarantee the accuracy, reliability, currency or completeness of any material on this or any linked site. CosMediTour accepts no legal liability arising from or connected to any material on this website or on any linked site.