Surgery Travel Back Warranty.

Your peace of mind is important. That’s why CosMediTour offers eligible clients access to an optional Surgery Travel Back Warranty.

The Warranty covers you in the unlikely case that Revision Surgery is needed. With premiums starting at $290, the Warranty covers not just the cost of Revision Surgery in Thailand, but also your flights, transfers and hotel stay.*

CosMediTour, our Plastic Surgeons and Hospitals always have our client’s best interests at heart, and will do everything we can, to assist with all concerns. Every Warranty claim is treated on a case-by-case basis because every case, body and surgery varies vastly.

* Terms and Conditions Apply.

Surgery Travel Warranty
Surgery Travel Back Warranty

HOW DOES IT WORK?

If within 12 months from Surgery, you contact CosMediTour with a concern:

  • You will be asked to present the required information as requested by your Plastic Surgeon. This may include photos, UltraSound, a report from a GP or local Plastic Surgeon. Please note, these items not covered by the Warranty.
  • The Surgeon, Hospital, and CosMediTour will review your case.
  • If it is deemed that there has been an objective surgical shortcoming, that is a direct result of surgical error, and your Surgeon has approved and recommended revision surgery, the Warranty will be applied.

WHAT IS COVERED BY THE WARRANTY?

  • Revision Surgery in Thailand
  • Return Flights to Thailand (up to a value of AUD $1,500)
  • Up to 14-Nights Hotel Accommodation in Thailand
  • Buffet Breakfast Daily at the Hotel
  • Airport-Hotel-Hospital Transfers in Thailand
  • CosMediTour Client Support Services

Terms and Conditions apply.

WHAT IS NOT COVERED BY THE WARRANTY?

  • Additional Revision costs in Thailand, including:
    - Specialist Consultation/s
    - Medical testing, including blood work
    - Extra sutures
    - Extra Nights in Hospital
  • Client's cosmetic or aesthetic expectations not being met. For example if Client is dissatisfied with:
    - Prominent, Hypertrophic or Keloid Scarring
    - Implant size or shape after an Augmentation
    - Breast position after Breast Lift
    - Breast size after a Breast Reduction.
    - Nose size or refinement after Rhinoplasty
    - Wrinkles after a Facelift
    - Stomach after an Adominoplasty
  • Clients changing their mind
  • Any cosmetic or aesthetic outcome that has been directly affected by the Client's pre-operative anatomy, including asymmetry.
  • Complications that occur whilst you are in Thailand for your initial surgery, this includes:
    - Additional tests
    - Specialist consultations
    - Re-suturing
    - Extra nights in hospital
    - Additional procedures
    - Fat Necrosis or Infection Treatments.
  • Costs associated with gathering documentation and information to support your Claim. This may include photos, UltraSound, a report from a GP or local Plastic Surgeon.
  • Medical Treatments, Testing or Consultations in Australia.
  • Concerns raised more than 12-months after surgery.

For a full list of exclusions and circumstances that may void your Warranty, please refer to Terms & Conditions.

 

Frequently Asked Questions.

What Are The Terms & Conditions?

We want you to have complete confidence in your purchase. Before purchasing the Surgery Travel Back Warranty, please take a moment to carefully read through the Terms and Conditions.

This document serves as a crucial guide to understanding the scope, limitations, and obligations associated with the warranty agreement.

Should you have any questions or require clarification on any aspect of the Terms and Conditions, our dedicated team is readily available to assist you.

HOW MUCH DOES IT COST?

Arm or Thigh Lift | $390
Breast Augmentation | $390
Breast Lift + Augmentation | $590
Breast Lift | $490
Breast Reduction | $490
Facelift | $590
Labiaplasty | $290
Mummy Makeover | $890
Open Rhinoplasty (original) | $590
Tummy Tuck | $590
Upper Eyelid Lift | $290

WHAT DOES THE WARRANTY INCLUDE?

  • Revision Surgery in Thailand
  • Return Flights to Thailand (capped at a value of AU$1,500)
  • Up to 14-Nights Hotel Accommodation in Thailand
  • Buffet Breakfast Daily at the Hotel
  • Airport-Hotel-Hospital Transfers in Thailand
  • CosMediTour Client Support Services

WHEN WILL I GET MY REVISION SURGERY?

It can take up to 12 months for the final results to become evident. During this time, the body undergoes a gradual healing process, and changes continue to occur.

To ensure an accurate assessment of the outcome and to allow sufficient time for any residual swelling or adjustments to settle, any revision surgery is typically scheduled 6 - 12 months after the initial procedure. This time allows the Surgeon, CosMediTour and the Hospital Board to more accurately assess the case and make informed decisions about the revision.

Does the warranty cover me for any issues that occur while I am in Thailand?

No, the Warranty applies only in the event you need to return to Thailand. If any complications occur while you are in Thailand:

  • The Hospital will charge you directly for any additional nights or procedures, testing, specialist consultations or other treatments including re-suturing, fat necrosis or infection.
  • CosMediTour will oversee any issues that occur in Thailand and ensure that the hospital is acting fairly when incurring any extra costs, and these will be kept to an absolute minimum.

Does the warranty cover any Costs Incurred In Australia?

No, the Warranty applies only in the event you need to return to Thailand. As such, the following items are not covered by the Warranty:

  • Any Treatments or Surgery in Australia
  • Any Post-Operative Care in Australia including GP appointments, wound care, suture removal or UltraSounds

Can I get Insurance for Complications While I'm in Thailand?

Medical Travel Shield is an Australian-based company that offer insurance for Plastic Surgery overseas. For more information, please refer to their website.  We strongly encourage you to conduct your own research to find the insurance provider that best suits your individual needs.

When will My Warranty Be Voided?

There are a number of circumstances that result in your Warranty becoming invalid. This includes:

  • Client not following pre and post-operative care instructions provided by CosMediTour and their Plastic Surgeon. This includes:
    - Smoking or Vaping
    - Alcohol Consumption
    - Post-Operative Rest
    - Wearing Post-Surgery Compression Garments
    - Ensuring Adequate Wound Care
  • Client not attending post-surgery follow-up consultation with their Surgeon
  • Client chooses to alter any aspect of their procedure against Surgeon's recommendations

For a full list, please refer to the Warranty Terms and Conditions.

 

HOW DO I LEARN MORE ABOUT THE WARRANTY?

Full Terms and Conditions detailing eligibility, inclusions and exclusions of the Warranty are available either online or by contacting your CosMediTour Client Manager on +61 7 5570 6699. READ MORE